Workshops

Dealing With Difficult Situations

Conflict is unavoidable in a workplace environment. Individuals of diverse backgrounds and personalities are brought together - rarely by their own choosing, to work as a productive team. This workshop will address how to approach difficult...

Dealing with Workplace Aggression

Each and every individual has the right to work in a healthy, non-threatening workplace environment. All too often, aggressive behavior is tolerated or simply unseen, resulting in a revolving door as employees leave difficult work situations....

Listening Skills

As a trainer, I am acutely aware of how and when participants are listening or hearing without listening. For this reason, and a request from a Federal Government manager, this workshop was created.

Learn how to listen effectively and hear...

Conflict Resolution Skills

This one-day workshop will provide participants with an understanding of conflict and how to manage conflict-based situations. The course is designed to provide the necessary tools to manage workplace conflict but the principles are easily...

Resume Writing and Interview Preparation

This two-part course is designed to assist participants in writing a professional resume and preparing for interviews.

Participants will learn how to write a resume that is succinct, inclusive, and eye-catching.

Find out what...

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I come away from a session with Tracey energized and better able to work through the issues and challenges I face. Tracey is a true coach, helping me probe and reflect, and consider options, keeping in mind short and long term goals. Tracey brings a range of expertise and experience with two feet firmly planted in reality which leads to realistic next steps and an ability to discover and maintain my own management approach.

— Manager, Health Canada